Reviews for KENT LASERS | LASER CUTTERS FOR SCHOOLS + INDUSTRY, YALDING

5/5 from Chris
3 years ago
As a DT department within a secondary school, (East London area) laser cutting forms of part of our curriculum. When we needed a new machine, cost was of course important as there are inevitably constraints on our budget, however, very often ‘cheapest is dearest in the long run’, so we also had to have an emphasis on quality. After consideration we felt Kent Lasers suited our requirements. Very pleased with our decision, - and when we have had problems (few and far between!) Kent Lasers have been superb with any response required. Thank you.
5/5 from Kirsty
3 years ago
I highly recommend Kent Lasers, Tim came out and fixed my machine within a couple of days. He was also very knowledgeable and answered all of our queries regarding the day to day of having a laser cutter. I use this for my small business and had self taught so it was really helpful to receive this information and how to better care for my machine. We will definitely be coming to Kent lasers when we upgrade our machine.
5/5 from Peter
3 years ago
I was recommended Kent Lasers by a friend who had recently purchased one of their small machines. His review was glowing and I have found they lived up to that recommendation. I used them to service my Full Spectrum machine. Very prompt response, they are certainly very knowledgeable about laser cutting. They resolved the issues with my machine and I got a much needed masterclass in good operational practice. I would highly recommend this company.
5/5 from Zoë
3 years ago
First found Kent Lasers when I needed my old HPC machine serviced. Excellent customer service, always receive a prompt response to any email sent, and any issues I’ve had have always been very quickly resolved! Eventually upgraded to one of their own machines and is one of the best decisions I’ve made! Very reliable and much better than my old cutter. Very happy!!
5/5 from Morag
4 years ago
Really happy with my machine and service from Kent Lasers. I love the precision, cleanilness and reliability of my SOLO-SE machine and have found it very straightforward to use: handling production runs is a breeze, and it's fast and easy to iterate on a design. Tim's advice and work have been fantastic - friendly, knowledgable, helpful and patient. Having someone experienced handle maintenance helps ensure I don't inadvertently break something, and if something does go wrong, I am confident my investment is in safe hands. Highly recommend.
5/5 from Keith
4 years ago
Highly recommend Kent Lasers. Tim is extremely knowledgeable and professional. We had a service carried out on our Speedy 400 Trotec machine and a replacement part fitted. Very happy with the work carried out. Would definitely consider buying their own brand in the future.
5/5 from S
4 years ago
I can't recommend Kent Lasers highly enough. Tim came out today to service & fix my GCC X252 laser and I couldn't be happier. Not only is my laser like new, Tim is clearly very knowledgeable and was able to give me some advice to help keep things running smoothly. Will definitely be my first point of call should anything go wrong in the future!
5/5 from Rob
5 years ago
Kent Lasers have been an absolute god send for our business! They rescued us from a dire situation with cheap Chinese laser cutters. They built 5 new laser cutters for us in record time, providing honest, impartial advice and support along the way. Tim is a guy of impeccable integrity and has vast knowledge of the industry. We will be forever grateful to Tim and his colleagues. Very highly recommended.
5/5 from Cath
9 years ago
Tim is utterly brilliant at what he does and I love the machine he's made for me. Before I bought, I spent many hours checking out competitors, but Tim's experience, warm, friendly approach and attention to detail won me over and I've not been disappointed - quite the opposite. Would thoroughly recommend buying from Kent Lasers - excellent products and excellent customer service.
5/5 from Jason
9 years ago
After lots of research and conversations with laser suppliers, Kent Lasers sat head and shoulders above everyone else at the price level. British designed and built. Fantastic communication, with Tim offering loads of unbiased information with no pressure to purchase. On delivery it was obvious that the build quality was far better than the branded Chinese offerings of others. A self contained cooling system means no plastic tub full of coolant and a pond pump. Proper linear guides are used, giving great accuracy.Everything is well thought out and robust. After sales support has been amazing, too. Highly recommended.